Responsibilities:
- Manage residential personnel in the absence of the Program Director.
- Interview, hire, and coach Direct Support Professionals.
- Perform administrative and clerical duties.
- Provide occasional on-call supervision.
- Ensures all operations of the agency are functional to promote growth.
- Develop and promote policies that ensure positive interactions between personnel and management.
- Render services working to cover a staff vacancy as required.
- Guard records for individuals and employees to protect their privacy and confidentiality.
- Organize the workplace so the workflow is streamlined.
- Oversee staffing plans to ensure adequate supervision.
- Prepare performance evaluations, as applicable.
- Serve as a member of the Quality Assurance Team.
- Arrange monthly meetings with residential employees to entertain ideas on how to improve the agency’s service quality.
- Develop strategic plans for improving the employee’s professional development. Purchase all cleaning items, supplies, snacks, and beverages.
Qualifications:
- At least two (2) years of supervisory experience and the performance of administrative duties working with a major company.
- At least one year of experience working with individuals that have developmental disabilities and the required certifications for DSP Orientation, Human Rights, HCBS, Serious Incidents, Medication & Behavior Management, Person Centeredness, and Infection Control.
- A high school diploma is required, and some college education or certification is preferred, but experience can be a substitute for a college education.
- Strong leadership abilities.
- Excellent managerial and clerical skills.
- Proficient in computer skills and Microsoft Word.
- Detailed-oriented.
- Exceptional organizational skills and multitasking abilities.
- Critical thinking, interpersonal, and problem-solving skills.
- Excellent analytical and decision-making skills.
- Strong communication skills (verbal and written).
- Submit to and receive a satisfactory background and registry check.